Web hosting ecommerce - 136 Part II: Planning Your Software Project deliver
136 Part II: Planning Your Software Project deliver on its promises. Grade is the ranking or classification we assign to things. Consider your next flight. You expect the airplane to safely launch, fly, and land. And you expect to be reasonably comfortable during the flight. You expect the behavior of the crew and fellow passengers to be relatively considerate, even if they re a little cramped and annoyed. (You have to factor in that crying baby three rows back. It s not the baby s fault, after all.) Now consider where you re seated on the airplane. Are you in first class or coach? That s the grade! Within software developments we also have grades and quality issues. A quick, cheap software fix may be considered low grade, but it can still be a high-quality software solution because it satisfies the scope of the simple project. On the other hand, the rinky-dink approach won t work during the development of a program to track financial data through e-commerce solutions for an international company. During the planning process, one goal of stakeholder analysis is to determine the requirements for quality and grade. Working with a Quality Policy A quality policy isn t a policy that s real good. A quality policy is an organization-wide policy that dictates how your organization will plan, manage, and then control quality in all projects. This policy sets the expectations for your projects, and everyone else s, for metrics of acceptability. Quality policies fall under the big umbrella of quality assurance (QA). QA is an organization-wide program, the goal of which is to improve quality and to prevent mistakes. So who decides what quality is and what s bunk? You might guess and say the customer, which to some extent is true, but generally the quality policy is set by management. The quality policy can be written by the geniuses within your organization, or your organization may follow a quality system and the proven quality approaches within these systems. For example, your company might participate in any number of proprietary and nonproprietary organizations, thereby pledging to adhere to their quality policies. The following sections discuss a few of them.
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