Managed web hosting - 360 Part VI: The Part of Tens made
360 Part VI: The Part of Tens made or lessons learned from previous projects, but don t forget to also ask what went well on the project so that you can modify those activities to fit your particular software project. Don t forget that other more experienced project managers can be a terrific resource for you. One of the most important questions you can ask of your sponsor and appropriate stakeholders is, How will we know that this project is successful? Make sure you know what success is supposed to look like for this particular software project. Of course, after you have asked all of the appropriate questions of the appropriate stakeholders, be sure to document and distribute these answers and requirements so that if you have made a mistake or an omission, stakeholders have an early opportunity to communicate this back to you. Being a Good Communicator Don t underestimate the power and importance of communication. Stakeholders can tolerate a lot of things, but they will not tolerate being unaware of something that they should have already known. You might discover that you are going to encounter some cost overruns. That s bad news by anyone s standards. You may have just found out through software testing that you have a huge bug in your program and that s going to extend your already tight schedule. That s not exactly something to call home about or a cause for celebration. But both of these issues, as well as others, would be a lot more palatable if you communicate them to the appropriate stakeholders as soon as they come to light. If you don t, you run the risk that your stakeholders will hear about these issues through the grapevine. You do not want that to happen. Communicating effectively doesn t just entail conveying negative information. To communicate successfully, you must relate all project information to appropriate stakeholders. Take the time at the start of the project to develop thorough communication plans. Document the method of communication, the receiver of each communication, and the time period for each communication. Then, stick to it. You won t regret taking the time to implement a communication plan, and we guarantee that sooner or later communicating effectively will be one of your saving graces.
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