Christian web host - 138 Part II: Planning Your Software Project everyone
138 Part II: Planning Your Software Project everyone is involved in quality and works to make the total environment better, then the services and products of the organization will continue to improve. In software development, TQM means that the entire team works to make the development of the software better, the process from start to completion better, and the deliverable better as well. TQM is largely based on W. Edwards Deming s 14 Points for Quality. Here s how Deming s 14 points and TQM are specifically applicable to software development (you can find out more about W. Edwards Deming in the nearby sidebar, W. Edwards Deming and the software project manager ): 1. Create constancy of purpose for improving products and services. Every developer must agree and actively pursue quality in all of his or her software creation, testing, and development. 2. Adopt the new philosophy. This philosophy can t be a fad. The software project manager has to constantly motivate the project team to work towards quality. 3. Cease dependence on inspection to achieve quality. Software development has a tradition of coding and inspection, and then reacting to errors. This model is dangerous because developers begin to lean on the testing phase to catch errors, rather than striving to incorporate quality into the development phase. As a rule, quality should be planned into software design, never inspected in. 4. End the practice of awarding business on price alone; instead, minimize total cost by working with a single supplier. The idea here is that a relationship will foster a commitment to quality between you and the supplier that s a bit more substantial than an invoice and a check. 5. Constantly strive to improve every process for planning, production, and service. Quality planning and delivery is an iterative process. 6. Institute training on the job. If your software developers don t know how to develop, they ll certainly create some lousy software. If your team doesn t know how to do something, you must train them. 7. Adopt and institute leadership. The project manager must identify how to lead and motivate the project team, or the team may lead itself, remaining stagnant. 8. Drive out fear. Are your software developers afraid of you? If so, how can they approach you with ideas for quality improvements, news on development, and flaws they ve identified within the software? Fear does nothing to improve quality. 9. Break down barriers between staff areas. If your office looks more like the set of West Side Story, with your developers (the Sharks) out to get the database administrators and the database administrators (the Jets)
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