270 Part IV: (My web site) Controlling Your Software Project You
270 Part IV: Controlling Your Software Project You can use a spreadsheet to further track the changes after they ve been approved. You can record when changes are implemented into the various system environments so that you can monitor the consistency of the different system environments. This documentation could also be used for a root cause analysis if you encounter system problems after changes are implemented. As an example, a typical change control spreadsheet could look similar to Table 13-1. Table 13-1 Change Control Spreadsheet Change Request Owner Accept/ Reject Factors Date in Test Environ- Date in QA Date in Production ment Add functionality for secure Sara K. A 05/02 05/15 05/17 e-mail of student progress reports Remove Discipline field from teacher conference page Amanda M. R Would affect other areas using Discipline field N/A N/A N/A Create report to notify principal of teacher s average classroom grade of 72% Adam D. A Approved by client, stakeholder, and sponsor 08/22 08/30 08/30 Define your change control system early in the project. You don t want to be confronted with proposed changes without having the appropriate processes in place to deal with them. Also, make sure that all of the appropriate stakeholders are aware of and understand the steps to take in order to follow the appropriate change control processes. Don t forget to include emergency change requests in your change control system. Although normal changes may require CCB approval during its regularly scheduled meetings, you may want to create a separate process for emergency changes. For example, a stakeholder who has a change that is considered an emergency may be able to take the change request to one of three or four individuals who are authorized to approve the emergency change. Even though you may have a separate approval process for this, make sure that stakeholders complete the appropriate documentation so that you have a record of who approved the change and why it was implemented without CCB approval.
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