142 Part II: Planning (Web hosting service) Your Software Project Using
142 Part II: Planning Your Software Project Using homegrown, in-house quality solutions You don t have to follow any prepackaged approach to quality in order to create quality software. Your organization may have its own internal quality program that you and your project team must follow. And that s just fine. Sometimes in-house programs are more fluid than the rigid programs from outside organizations. The danger, of course, is that a fluid approach may also be seen as a passive approach. The project manager must commit to the in-house quality policy and demand that the project team do the same. Any and all in-house solutions should have the following attributes: A written document that details the organization s quality management approach. Verbal policies don t count. A defined system to identify quality, and identified procedures for performing a quality audit. A quality audit proves that a project has followed the quality policy. Metrics and procedures on how to perform quality control (QC). QC is inspection driven, and the procedures may vary among disciplines within an organization. A boilerplate quality management plan that all projects use to guide project planning, execution, and completion. The quality management plan sets the rules of how a project should perform and defines the expectations of the project manager to achieve the expected quality. Procedures on how to update, change, or challenge the quality management plan. This is an important component because there will likely be circumstances that require the quality plan to flex, change, or evolve. If the quality management plan doesn t define this procedure, then you may fall victim to the old adage: The reason we re doing it this way is because we ve always done it this way. Balancing Time, Cost, and Quality The Iron Triangle of project management, as shown in Figure 6-3, requires that all three constraints of a project remain balanced in order for a project to be successful. Right smack in the middle of the Iron Triangle is quality. This is because if the sides of the triangle are not kept in balance, quality is most likely to suffer. So, if your scope increases, then your time, cost, or both will also need to increase or quality will suffer.
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