132 Part II: Planning Your (Affordable web design) Software Project
132 Part II: Planning Your Software Project What managers say: The customer is happy and the project delivers on time and on budget. What you may say: The project team completes its work according to its estimates, the customer is happy, and management is happy with the final costs and schedule. Quality, for everyone concerned, is the ability of the project and the project s deliverable to satisfy the stated and implied requirements. Quality is all of the items we mention here, but it s more than just the deliverable; it s following a process, meeting specified requirements, and performing to create the best possible deliverable. Everything, from the project kickoff meeting to the final testing, affects the project quality. Referring to the product scope As the project manager, your primary concern is satisfying the product scope. The product scope is the description of the software the customer expects from your project. If you work primarily to satisfy the product scope, then you ll be in good shape with satisfying the customer s expectations for quality. But, in order to satisfy the product scope you must first have several documents: Product scope description document. This document defines what the customer expects from the project. What are the characteristics of the software? This description becomes more complete as you progress through the project and gather more knowledge. Project requirements document. This document defines exactly what the project must create without being deemed a failure. What types of functionality should stakeholders be able to perform with the software? This document prioritizes the stakeholders requirements. Detailed design document. This document specifies how the project team will create units that meet the project requirements, which in turn will satisfy the product scope. Metrics for acceptability. Many software projects need metrics for acceptability. These metrics include speeds, data accuracy, and metrics from user acceptability tests. You ll need to avoid vague metrics, such as good and fast. Instead, aim to define accurate numbers and determine how the values will be captured. Satisfying the product scope will assure that the customer is happy with you and with deliverables the project team has created. You will only satisfy the product scope if you plan how to do it. Quality is no accident.
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